Mountain teleHEALTH™ Offers Patients Convenient Online, Virtual, Non-Urgent Healthcare Visits

Friday, March 13, 2020

Mountain Health Network (MHN) is pleased to announce the launch of Mountain teleHEALTH™, an online platform for virtual healthcare visits.

“We recognized the need for quick, convenient and reliable, non-urgent office visits,” said Michael Mullins, FACHE, president and CEO of MHN. “This option is an extension of the excellent care provided at all of our clinics and urgent care facilities and is available 24-hours a day, seven-days a week.”

Mountain teleHEALTH virtual visit service allows users to tap an app on a smartphone, tablet or computer to connect, within minutes, with a medical provider. Health care professionals evaluate, diagnose and treat patients at a distance using telecommunications technology. Patients participate in a video chat, similar to Facetime or Skype, to talk to a health care provider about their symptoms.

On Mountain teleHEALTH, pediatric (ages 2 and up) and adult patients can meet with a doctor to receive treatment for non-life-threatening illnesses such as:

  • Allergies
  • Flu
  • Ear infection
  • Rash
  • Abdominal pain
  • Sinusitis
  • Pinkeye
  • Upper respiratory issues
  • Migraines
  • Minor burns and lacerations

Clinical services are provided by Online Care Group – the nation’s first and largest primary care group devoted to telehealth and some local providers. Doctors on Mountain teleHEALTH:

  • Have an average of 15-years of experience in primary and urgent care
  • Are US board certified, licensed and credentialed
  • Have profiles, so you can see their education and practice experience
  • Are rated by other patients, so you can review and select the doctor that meets your needs

“This convenient service offers an alternative for obtaining treatment for those simple conditions with just a click of the app or a browser,” said Stephen Wilcox, MD, family medicine physician and director of Telemedicine at Cabell Huntington Hospital. “It only takes a few minutes to talk to a licensed health care provider and get a prescription sent to the pharmacy of your choice.”

Mountain teleHEALTH visits are convenient when physician offices are closed, if a patient is too sick to drive or for people who have children at home and don’t want to take them to a physician visit. Mountain teleHEALTH is convenient when you’re on the road for vacation or work and is supported in all 50 United States.

The Mountain teleHEALTH app is available for Apple and Android devices and can be downloaded for free from  or Apple App or Google Play stores. Simply download the app, fill out the contact information form, set up a username and password and select a physician to begin evaluation.

It is free to enroll and the cost per visit varies depending on insurance. For more information about Mountain teleHEALTH, please call 304.526.2074 or visit .