Announcement for Medicaid and West Virginia CHIP residents

Tuesday, March 21, 2023

With COVID-19 Continuous Coverage for Medicaid and the West Virginia Children’s Health Insurance Program (WVCHIP) benefits ending in April 2023 due to the ending of the federal COVID-19 Public Health Emergency, the West Virginia Department of Health and Human Resources (DHHR) and its Bureau for Medical Services is expanding efforts to reach members who have not responded to review or renew their enrollment.

Medicaid and WV CHIP members should check their mail for a renewal letter, complete the renewal form, and contact DHHR to ensure contact information (mailing address, phone number, and email address) is up-to-date.

Updates can be made by email to, online at, or by calling the DHHR Customer Service Center at 1-877-716-1212.